Return & Exchange
The consumer has the right to return or exchange the product for a similar product from the seller from whom it was purchased if the product does not satisfy it in shape, size, style, color, size, or for other reasons cannot be used for its intended purpose. The consumer has the right to exchange goods of good quality within 10 days, excluding the day of purchase. The phone must be like new, charging must not be used, only accepted if the box is open and other accessories have not been used, charger, protective bumper.
Provided that all factory seals and films are not removed, removed or glued, not damaged, and the phone is new, the box is in the same condition as at the time of sale. The set must be complete, the cord to the charger must not be unpacked, all protective rubber bands must be in place. If you removed the films or seals, the phone cannot be returned.
If 5G does not work in your area, this cannot be a reason for a return. You can see all the information about 5g support in the product descriptions.
Exchange / return of goods is made:
Where to contact in case of warranty repair / return / exchange?
- You can contact the following contacts:
Online support the 7 days a week, 12/24 hours.
Transportation costs for return / exchange / repair / diagnostics
- All shipping costs free if your case is under warranty.